Frequently Asked Questions
WHERE ARE YOU LOCATED?
SAN FRANCISCO THEATER : We are moving to a location within SF!
We can’t wait to announce where and when. Stay tuned!
SANTA ROSA THEATER : Ross Street (between Mendocino Avenue and B Street – in the Press Democrat and coLAB Connect Building). Our GPS and Official Street Address is 427 Mendocino Avenue, Santa Rosa, CA 95401
IS THERE PARKING?
SAN FRANCISCO THEATER: It is street parking only and we all know that takes patience.
SANTA ROSA THEATER: There is a Parking Lot at the corner of Ross and B Streets. It’s metered before 6:00PM and free after.
CREDIT CARDS OR CASH ONLY?
Both! We’re able to accept debit and credit card at the door and the bar.
WHAT TIME DO THE DOORS OPEN? TIME SHOWS END?
EVENING SHOWS:
7:30PM DOORS OPEN
10:30 SHOWS END
*unless otherwise indicated in the specific show info
MATINEE SHOWS
2:00PM DOORS OPEN
5:00 SHOWS END
*unless otherwise indicated in the specific show info
DO I NEED TO BUY A TICKET IN ADVANCE?
It is highly suggested since it is limited seating, and often sells out.
There may be standing room only available. Please come early to hold your seat.
IS IT GENERAL or ASSIGNED SEATING?
It is General Seating with some additional standing room.
I LEFT MY WATER BOTTLE/JACKET ETC. – DO YOU HAVE LOST AND FOUND?
YES WE DO. You can come any night there is a show between 7:30-8pm (before the show starts)
and check in with the door person.
We keep items in our front staff closet for typically 30 days, then donate them.
ARE YOU A CHURCH? or WAS THE BUILDING A CHURCH?
NOPE.
WHAT DOES “THE LOST CHURCH” MEAN?
The name comes from Founder Brett D. Cline’s production company : The Lost Church of Light and Sound.
CAN I BRING KIDS?
TLC is predominately a 21+ feeling venue.
We do allow children 8 years old and up.
Please- NO BABIES or small children.
Our theaters can be VERY, VERY quiet.
We do not want to create distracting situations that would take the focus off the artists.
ARE YOU WHEELCHAIR ACCESSIBLE?
Yes. Please get in touch if you have additional questions about accessibility.